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This policy explains what personal information we collect when you register and play at Manu888, why we need each piece of it, who else handles it, and how you can ask us to change or remove it. It is written for players in Malaysia in plain terms, so you can read it before you create an account rather than after.
We only ask for information that an online casino account requires: enough to identify you, to let you log in securely, to pay money to the right bank account, and to keep one person to one account.
Sign-up asks for your full name, your mobile number and a password. The full name matters because withdrawals are paid only to a bank account held in the same name, so we need it exactly as your bank holds it. Your mobile number is the identifier you log in with, and it is the number that receives the verification code we send when you press GET CODE.
You may also enter a referrer code. If you do, we record the link between your account and the member who referred you, because the referral and commission rewards depend on that connection.
Your password is stored by the platform that runs your account. Never share it, and never reuse a password that protects your email or your bank.
To move money, we need the payment details that go with the method you choose: bank account details for online banking transfers, or the e-wallet account used for the payment. We also keep a record of each deposit and withdrawal request, including amounts and the status of the transaction.
If you change the bank account on your account, we keep a record of that change too. A bank account can only be changed before a deposit and while your wallet credit is empty, which keeps the paying account and the registered name aligned.
Your account holds your game and bet history, your wallet balance, the promotions you have claimed, your check-in progress, referral activity, VIP activity, and any tokens earned in our event games. These records exist because every promotion has conditions attached to it. The target balance on a free credit, the cash-out cap, the three claims a day on a deposit match, the weekly limit on share bonuses: none of them can be applied correctly without a record of what you claimed and when.
Leaderboard entries are published in masked form, and the live transaction ticker on the site shows masked amounts rather than identifiable members.
As with any online platform, we receive technical information when you use the site or the app: the type of device and browser, the connection it is using, and signals from device recognition and fraud screening services. We use this to detect duplicate accounts, botting, device farming and payment abuse, all of which are grounds for forfeiture and account closure under our promotion rules.
We do not ask every member for documents. Where verification is required, for example before a physical reward from the token shop is sent out, we may ask you to confirm your identity and to give a delivery address for that item.
When you contact us through Live Chat, we keep the conversation and anything you send in it, so the next agent can see the history of your case and so account requests can be checked against the account they concern.
Your account runs on the shared platform of the BolaKing Partnership, of which we are a verified member, so the people and systems that operate that platform handle your account data in order to provide it to you.
Beyond that, information is shared only where a service needs it. Payment providers receive what they require to complete a deposit or a payout. Game studios receive session and bet data for the games you open with them, since those games run on their own systems. Technical and security providers process device and connection signals for the checks described above.
We do not sell your personal information, and we do not pass it to advertisers to market unrelated products to you.
The site and the app store small files and identifiers on your device. They keep you signed in between pages, remember your language choice between English and 中文, and help us spot unusual sign-in behaviour. Your browser settings let you clear or block this storage, though blocking it can stop login and the cashier from working as intended. If you reached us through a referral link, that link may also be recorded so the correct member is credited, and you can read more about how our games and categories work in the main lobby.
Traffic between your device and our platform travels over an encrypted connection, which is why the login and payment screens should always be opened from the site you registered on or from the app installed from our own download menu. Access to member records inside the platform is restricted to the staff and systems that need it for support, payments and fraud prevention.
Two habits do more for your account security than anything else we can do at our end. Use a password between 6 and 20 characters that you use nowhere else, and treat any address, link or agent that asks for that password as an imitation, because we never need it from you.
If a detail on your account is wrong or needs updating, raise it through Live Chat and our agents will tell you what is needed. The same channel is the place to ask what information is held about your account, or to ask for your account to be closed and your information deleted, which we will do as far as we are able while still meeting our record-keeping obligations.
Some details cannot simply be rewritten on request. Your registered name is tied to the name-matching rule on withdrawals, so a change there needs verification rather than a quick edit. You can also check what we ask for before you commit to anything by looking at the registration form first.
Manu888 is for adults only. Accounts are not opened for anyone under 18, and if we learn that an account belongs to a minor we close it and remove the personal information held with it.
We keep your account information while your account is open, and afterwards for as long as we need it to meet our obligations, to settle any outstanding payment or dispute, and to prevent a closed account from being reopened in breach of our one person one account rule.
When this policy changes, the updated version is posted here. Continuing to use your account after a change means the current version applies to you, so read this page again if you have not seen it in a while.
Any question about your personal information, including access, correction and deletion requests, goes to our Live Chat, which reaches our support team directly from the bottom bar of the site and the app.